Re: Telmex Internet down today

by Plan B Wed May 31, 2023 10:52 am

Down again

by Plan B Sat Jun 03, 2023 9:16 am

Down again!

by Plan B Mon Jul 03, 2023 10:28 am

Down again!

BTW, have noticed a speed decrease in the past few days.

by Plan B Wed Sep 13, 2023 11:08 am

Telmex internet out again!

by ferret Wed Sep 13, 2023 11:54 am

Can't believe that you are still dealing with Telmex. Is it your only choice?

by BisbeeGal Wed Sep 13, 2023 12:12 pm

First time I've seen TelMex give this reason for the outage,
"Robo de Cable"

by ferret Wed Sep 13, 2023 12:29 pm

Must be needing copper in Santa Clara del Cobre.

by MexicoPete Wed Sep 13, 2023 12:32 pm

I guess it depends upon where you live. I have had Telmex since I got here in 1997 and their internet, later, once they offered it. It is very reliable in my part of upper Ajijic. And when it goes down, which isn't very often, I use my cable company internet connection or if both are out (almost never) I use my cell phone as a hot spot.

by CanuckBob Wed Sep 13, 2023 1:47 pm

But to be fair Pete, you are only here for a portion of the year.

by MexicoPete Wed Sep 13, 2023 2:36 pm

Good point, Bob. I got back and forth between here and Seattle three times per year. These days, I am averaging about 8 and 1/2 months per year here, and 3 and 1/2 months per year in Seattle.

by Plan B Mon Nov 13, 2023 8:46 am

Telmex Internet down today AGAIN!

by Plan B Sat Mar 02, 2024 10:12 am

Telmex Internet down as of yesterday !
[1:39 PM, 3/1/2024] Telmex REPORT: Detecto que tu servicio se encuentra en una zona de posible falla.
[1:39 PM, 3/1/2024] Telmex REPORT: Estamos trabajando para reestablecerlo lo antes posible, te ofrecemos una disculpa.
Gracias por tu comprensión. Te mantendremos informado.

BTW...not Telmex fibre...copper lines.

by BisbeeGal Sat Mar 02, 2024 10:16 am

Working ok here, 3 blocks west of Colón.

We've been monitoring our TelMex for a few months since it was upgraded to fiber. Been consistent, good speeds.

Will soon drop Ilox and keep TelMex as backup to TotalPlay. Lived here long enough to always want at least 2 internet providers.

by Plan B Sun Mar 03, 2024 9:53 am

Plan B wrote:Telmex Internet down as of yesterday !
[1:39 PM, 3/1/2024] Telmex REPORT: Detecto que tu servicio se encuentra en una zona de posible falla.
[1:39 PM, 3/1/2024] Telmex REPORT: Estamos trabajando para reestablecerlo lo antes posible, te ofrecemos una disculpa.
Gracias por tu comprensión. Te mantendremos informado.

BTW...not Telmex fibre...copper lines.

No change, still out! Isn't Telmex wonderful...not!

by ferret Sun Mar 03, 2024 11:24 am

Can you not switch to another provider? Or does the development where you live only allow Telmex?
Yesterday morning, a truck snapped by TotalPlay line. By 3 pm, it was all fixed (and is higher) and that included a complete re-stringing of the line from inside my house to the junction box at the next corner. After dealing with Telmex and iLox, the customer service with TotalPlay is a breath of fresh air.

by Plan B Sun Mar 03, 2024 12:05 pm

ferret wrote:Can you not switch to another provider? Or does the development where you live only allow Telmex?
Yesterday morning, a truck snapped by TotalPlay line. By 3 pm, it was all fixed (and is higher) and that included a complete re-stringing of the line from inside my house to the junction box at the next corner. After dealing with Telmex and iLox, the customer service with TotalPlay is a breath of fresh air.

Unfortunately not, this has been one of the longest outages yet. Starlink is attractive but expensive.

by ferret Sun Mar 03, 2024 1:07 pm

I would be bringing up the subject at the next H.O.A. meeting to dump Telmex and go to TotalPlay. Your development has far too many outages for anybody to be happy there with the existing Telmex service.

by Plan B Mon Mar 04, 2024 10:00 am

ferret wrote:I would be bringing up the subject at the next H.O.A. meeting to dump Telmex and go to TotalPlay. Your development has far too many outages for anybody to be happy there with the existing Telmex service.

The frac has a very long and complex relationship with Telmex and the logistics make it extremely difficult to change.

by Plan B Tue Jun 11, 2024 4:26 pm

Telmex internet out since yesterday afternoon.

by RickS Tue Jun 11, 2024 8:59 pm

Fiber or DSL?

by Plan B Tue Jun 11, 2024 9:45 pm

RickS wrote:Fiber or DSL?

DSL

by Plan B Tue Jun 11, 2024 10:18 pm

Just back up

by Plan B Tue Jun 11, 2024 10:27 pm

Just back up

by Plan B Tue Jun 11, 2024 10:27 pm

Back down

by RickS Tue Jun 11, 2024 10:47 pm

Yo Yo

by Pogo Wed Jun 12, 2024 3:45 am

So I have Telmex internet for my main supply, but i would like to get another internet service for back-up. i do not need television or even landline phone. just internet.

Which service and what package would you recommend for reliability and good service?

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