Lake Chapala's INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.

Join the forum, it's quick and easy

Lake Chapala's INSIDE LAKESIDE
Log In or Register

Check your spam/junk folder for activation e-mail after you register.
Lake Chapala's INSIDE LAKESIDE
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Telmex Internet down today again.

+8
Heem
juanrey
ferret
donenrique
ComputerGuy
RickS
MexicoPete
Plan B
12 posters

Page 1 of 2 1, 2  Next

Go down

Telmex Internet down today again. Empty Telmex Internet down today again.

Post by Plan B Sat May 02, 2020 3:50 pm

Telmex Internet down today again.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by MexicoPete Sat May 02, 2020 6:12 pm

Telmex used to be so reliable. We hardly ever had an outage. Lately my Telmex internet seems to go out for extended periods.

The landline still works, it's just the internet that seems to stop working. Oh well I have !ZZI Cable as a backup :)
MexicoPete
MexicoPete
Share Holder
Share Holder

Posts : 2275
Join date : 2012-04-21
Age : 105
Location : Ajijic, Seattle, & Vancouver Island

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Sat May 02, 2020 8:13 pm

Back up.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by RickS Sat May 02, 2020 8:22 pm

Pete have you gone down to the Telmex office and asked them 'what the hell is going on these days with my Internet'... but in a polite way that I know you will?

RickS
RickS
Share Holder
Share Holder

Posts : 823
Join date : 2012-05-31
Location : Fort Collins Colorado

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by MexicoPete Sat May 02, 2020 8:44 pm

If I didn't have IZZI Cable and Telcel as two backups, I probably would if we were not in a corona lockdown
MexicoPete
MexicoPete
Share Holder
Share Holder

Posts : 2275
Join date : 2012-04-21
Age : 105
Location : Ajijic, Seattle, & Vancouver Island

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Wed May 06, 2020 7:42 am

Down again... 7:30.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by ComputerGuy Wed May 06, 2020 8:39 am

I am told the power went out at least all the way to Racquet Club right at the first sign of rain last night... don't know if it's on now or not. Phone went out for a brief while as the lights flickered in Riberas, but Internet stayed on. Internet is out west of Riberas, I believe maybe SAT, certainly Ch. Vista to the libramiento... has to be a lack of trained support staff, at least at TelMex, because Plan B's issues notwithstanding, the problems started occurring shortly after the lockdown started, as far as I can tell.
ComputerGuy
ComputerGuy
Share Holder
Share Holder

Posts : 3532
Join date : 2012-04-23

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by donenrique Wed May 06, 2020 8:43 am

Internet out in Riviera Alta. Sounds like the same areas are going out as in the last couple of weeks.

donenrique
Newbie
Newbie

Posts : 19
Join date : 2016-04-03

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by ferret Wed May 06, 2020 9:02 am

Power was out, for a while, as far west as Rancho Alegre (next to Las Fuentes) on the road to Joco.
ferret
ferret
Share Holder
Share Holder

Posts : 10383
Join date : 2010-05-23

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Wed May 06, 2020 11:54 am

Back up 🙏
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by juanrey Wed May 06, 2020 7:46 pm

My guess is that they are actually taking the system down to change over their equipment. It's been going on for nearly 5 or 6 weeks, usually once or twice a week, it's down for 6 - 8 hours at a time, they've gone from during the day on weekdays, to down evening till wee hours, weekend days and now very early morning. They send out a standard text saying it's a major system failure and no need to call to report.
Just a guess, but sure smells like changing over equipment.
juanrey
juanrey
Share Holder
Share Holder

Posts : 809
Join date : 2010-04-04
Location : Ajijic, MX
Humor : George Carlin

https://sites.google.com/site/ouradventureinchapala/

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by RickS Wed May 06, 2020 8:22 pm

....and all VERY customer-cyntric.   Beer
RickS
RickS
Share Holder
Share Holder

Posts : 823
Join date : 2012-05-31
Location : Fort Collins Colorado

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Fri May 15, 2020 12:50 am

Telmex Internet down today again.12:45am.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Heem Fri May 15, 2020 12:45 pm

Try Wizz. I have been very satisfied with them

Heem
Share Holder
Share Holder

Posts : 105
Join date : 2020-04-11
Age : 64
Location : Riberas

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by MexicoPete Fri May 15, 2020 5:43 pm

In my neighborhood a telephone pole broke and partially fell 8 days ago. That pole carried Telmex, and IZZI formerly Telecable. I used Telmex as my primary internet provider with 20 down by 5 up. The cable company, my backup provided about half that speed. And now I have neither. Luckily I discovered a third option. Telcel has a large 30 day internet package for 500 pesos that I loaded to my iPhone that should easily last me until the  telephone pole is replaced and Telmex and the cable company can reconnect there cables/wires via the new pole, which will provide my neighborhood with service again

So to explain. One can use his smart cell phone as an internet hot spot for anyone he wishes to share his/my password with.
MexicoPete
MexicoPete
Share Holder
Share Holder

Posts : 2275
Join date : 2012-04-21
Age : 105
Location : Ajijic, Seattle, & Vancouver Island

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by ferret Fri May 15, 2020 7:06 pm

That only works if you get a strong enough Telcel signal in your home. I do not.
ferret
ferret
Share Holder
Share Holder

Posts : 10383
Join date : 2010-05-23

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by mudgirl Fri May 15, 2020 7:15 pm

Pete- there are no phone lines at all to my neighborhood, but my cell signal is strong, so I've always had to access the internet as you explain. But after running the numbers, I found that the 300 peso package was actually more economical. 5GB for 300p is less per GB than 8GB for 500p. Telcel trickery.

mudgirl
Share Holder
Share Holder

Posts : 2264
Join date : 2020-05-10

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by ComputerGuy Fri May 15, 2020 7:50 pm

Heem wrote:Try Wizz. I have been very satisfied with them

You are the first person I've ever heard say that, through Telecable, Izzie, and Wizz.
ComputerGuy
ComputerGuy
Share Holder
Share Holder

Posts : 3532
Join date : 2012-04-23

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by MexicoPete Fri May 15, 2020 8:06 pm

The earlier owner of the cable company was Telecable, then there was some other name now I believe it is IZZI.

Am I wrong?
MexicoPete
MexicoPete
Share Holder
Share Holder

Posts : 2275
Join date : 2012-04-21
Age : 105
Location : Ajijic, Seattle, & Vancouver Island

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by MexicoPete Fri May 15, 2020 8:10 pm

mudgirl wrote:Pete- there are no phone lines at all to my neighborhood, but my cell signal is strong, so I've always had to access the internet as you explain. But after running the numbers, I found that the 300 peso package was actually more economical. 5GB for 300p is less per GB than 8GB for 500p. Telcel trickery.

Thanks for the tip, mudgirl. I have average signal strength inside the house and can see the antenna when outside where I get a much stronger signal.
MexicoPete
MexicoPete
Share Holder
Share Holder

Posts : 2275
Join date : 2012-04-21
Age : 105
Location : Ajijic, Seattle, & Vancouver Island

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Sun May 31, 2020 8:19 am

Telmex Internet down today again.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by ComputerGuy Sun May 31, 2020 9:09 am

Both my Internet and phone went off Friday morning. Still no service. That's a long time for Telmex. Thought I was lucky to also have iLox, until it went down yesterday evening. But they did respond to my pleas and service resumed in a couple of hours. Now I am getting reports of no Telmex Internet from Riberas to Villa Nova, SAT and 6 Corners and libramiento in between.

In the meantime, I started using my ilox VOIP phone, but it's useless. Like so many others, I can hear the people I call, but they can't hear me. That's been a problem since they started installing iLox, and for them to not be able to fix that for over a year shows pretty poor infrastructure support.
ComputerGuy
ComputerGuy
Share Holder
Share Holder

Posts : 3532
Join date : 2012-04-23

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Plan B Sun May 31, 2020 11:57 am

Back up.
Plan B
Plan B
Share Holder
Share Holder

Posts : 743
Join date : 2018-12-29

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Zedinmexico Sun May 31, 2020 1:56 pm

ComputerGuy wrote:
Heem wrote:Try Wizz. I have been very satisfied with them

You are the first person I've ever heard say that, through Telecable, Izzie, and Wizz.


Wizz has been much more responsive than the former owners. They cut the prices they charge and upped the speed as soon as they took over the operation.

Zedinmexico
Share Holder
Share Holder

Posts : 5604
Join date : 2011-10-28
Location : On the hill in Ajijic
Humor : Red Dwarf, Marx Brothers, SCTV

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by juanrey Sun May 31, 2020 5:53 pm

I've been contending that these "massive system failure" notifications everytime Telmex goes down was really them taking the system down in order to install the new equipment that they have been bringing in to improve the speed.  I always check my speed and when we came back up today, I was 50% faster on the download.  Went from an avg 19 down to 29 down.  Very happy
juanrey
juanrey
Share Holder
Share Holder

Posts : 809
Join date : 2010-04-04
Location : Ajijic, MX
Humor : George Carlin

https://sites.google.com/site/ouradventureinchapala/

Back to top Go down

Telmex Internet down today again. Empty Re: Telmex Internet down today again.

Post by Sponsored content


Sponsored content


Back to top Go down

Page 1 of 2 1, 2  Next

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum