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Problem with Scotia Bank ATM

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Post by simpsca Fri Aug 24, 2012 8:09 am

Just a warning to everyone - I've never had a problem with a Scotia ATM before but yesterday I tried to withdraw 5,000 peoso. The screen flashed a message that the full amount could not be dispensed at this time. I received a 500 peso note from the machine. But my account has posted the USD equivalent of 5,000 pesos. I have reported it to B of A, but thought I would warn every one. First time I had a problem with this machine. This has happened in the past that the machine did not have the full amount but my account was charged the correct amount dispensed.
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Post by binky Fri Aug 24, 2012 8:22 am

That happened to me a few years ago at the same machine. B of A reversed it pending their inquiry with Scotia. Scotia confirmed it was a mistake.
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Post by CheenaGringo Fri Aug 24, 2012 8:41 am

I used that ATM at about 4pm. It gave me a hard time about reading my card but then dispensed $3000 in an unusual combination of bills. Maybe I got lucky?

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Post by Pogo Fri Aug 24, 2012 8:51 am

Where is the macine, please?

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Post by Mainecoons Fri Aug 24, 2012 10:18 am

This is the one next to Dominos and the storage place.

Anyone use it today?

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Post by CanuckBob Fri Aug 24, 2012 10:37 am

I have had that machine jam while counting out the bills and short me $200 pesos. I figured it was because I asked for $7000. I don't withdraw those large amounts at once anymore.
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Post by jrm30655 Fri Aug 24, 2012 10:45 am

I've seen the Banamax machine do that also. If it doesn' have any money and I tell it no thanks, it will often place a charge anyway. It almost always reverses the charge in an hour or so.


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Post by simpsca Fri Aug 24, 2012 11:02 am

Yes it was the one in the Dominoes Pizza plaza next to Walmart.
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Post by simpsca Sat Aug 25, 2012 1:39 pm

B of A just credited my account for the amount I did not receive from the Scotia ATM. They say they will pursue with Scotia and I will probably receive some paper work I have to fill out and send in. I'm almost at the point of not using ATMs as I had a problem with my card being cloned at a Santander ATM in Jocotopec a few months ago. Used to be the Santander and Scotia ATMs were the safe ones to use.

It's not just here - my brother recently had his credit card cloned while in Connecticut. He suspects it was at a restaurant.
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