PAYING TELMEX ON LINE

I have made repeated attempts, and am SOL! They are asking for more names than I have? Anyone had success? How did you do it?

TIA

Are you trying to pay through Telmex Mexico or Telmex USA?

If not Telmex USA, you might try:
http://www.telmexusa.com/us/retail-mel-payinusa.html

Here are payment options from Telmex US:
http://www.telmexusa.com/us/retail-mel-payment.html

Neil, the telmex site won't accept me, as I don't have enough names! I have no problem with CFE.

Mexico uses the mother's last name inofficialdom along with the father's. Try your first name, middle name, mother's last name, and father's last name in that order.

Until you get online figured out, why not pay by phone:
"Credit / Debit Card via Phone

Call us at 1-800-290-1649 Monday through Saturday, from 7am to 7pm PST.

Provide us with your customer number and Credit / Debit card information and specify the amount you would like to pay (Minimum payment policy of $21.00 / $19.00 to phone acct + $2.00 commission fee).

Please allow 2 to 3 business days for funds to be posted to the TELMEX account."

Jim W wrote:I have made repeated attempts, and am SOL!   They are asking for more names than I have?  Anyone had success?  How did you do it?

TIA

I pay my Telmex bill online through my Bancomer account.  

Infidel wrote:Mexico uses the mother's last name inofficialdom along with the father's.  Try your first name, middle name, mother's last name, and father's last name in that order.

The usual format for official identification in Mexico is:
1...nombre (name)
2...segundo nombre (middle name)
3...apellido paterno (father's last name)
4...apellido materno (mother's last name)
Although on the IFE card it goes nos. 3,4 then 1,2.

Jim, I would think whatever name is on your billing is what they would want and then the credit card no. that you are paying with...or are you making a direct payment from a bank, i.e. "pago por banca electronica"?

In that case, it would require the correct name on your bank account and the account no.
I have never had any problems as long as the names and numbers you feed in match the accounts.
Other than that.....

zenwoodle wrote:

Jim W wrote:I have made repeated attempts, and am SOL!   They are asking for more names than I have?  Anyone had success?  How did you do it?

TIA

I pay my Telmex bill online through my Bancomer account.  

I also pay my Telmex bill online through my Bancomer account...extremely easy and fast...