Contacting The Consulate For Quicker Exit?

Why not immediately contact their consulate, and let them handle the BS. wouldn't they have been re-issued passports and back on their way sooner?

"twelve days of legal terrorism," said a weary Jack Vander Byl from his home in Portland, Ont. in eastern Ontario."


He said officials in Mexico took him and his distraught wife through a maze of misinformation. They were required to provide copies of the Canadian-issued ownership for the truck and trailer.

But officials wanted more information, they wanted the original bill of sale translated into Spanish by a certified translator and then verified and stamped by officials in Ottawa. This process would take almost two weeks by mail.

"They were making it impossible," said Vander Byl.

The couple were then told they would have to prove that the truck and trailer were legal to have in the country, and would have to go to the point of entry in Mexico and retrieve the original documentation allowing them into the country.


http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20100412/OTT_Couple_Mexico_100412/20100412?hub=Canada&s_name=