ATM fraud alert

I received a fraud alert from my bank tonight and called immediately. I last used my ATM card at the Santander bank in Jocotopec. Today many "debit card" charges were made on my card in Quaretaro. The charges will be reversed so I will have no loss but I wanted to warn members that the ATM cloners seem to be back. I also used a Scotia Bank ATM earlier last week, but the most recent transaction was Santander.

On that note some of the banks now have a "transaction alert" service. Whenever my Scotia account has any transaction at all against it I immediately receive a detailed e-mail describing the transaction and amounts. Sometimes I get the e-mail while I am still counting the money at the ATM machine. That's pretty quick.......

Wow, I wish B of A had that. I had to sign up for "fraud alert" which I did and got the email on my phone in the evening just saying suspicious activity and I had to go and check my account. Glad I was checking it.

BofA does have that. Every time there is any activity on my BofA account I get an immediate email.

I get an email but they do not send the detail on the transactions. I have to log into my account to get detail. Are you getting transaction detail in your emails Trailrunner? If so I have to ask about that service.

I also receive e-mails from BOA, states where the transaction occured and the amount, date. It's usually posted in my e-mail and waiting when I return home. It notes that my debt card was used outside the U.S.

I have the same service for my Citi MasterCard... in fact, when I got fleeced at the Farm. Guad. just testing the new card, the email was in my inbox one minute later than my ATM use.

Bancomer sends me a text message on my cel each time I use my cards. My phone will buzz sometimes before I have even completed my business.

I just went to the website and selected the notification options that will give me every transaction over $100 - their minimum level of reporting.

simpsca wrote:I just went to the website and selected the notification options that will give me every transaction over $100 - their minimum level of reporting.

Now why would they have a "minimum level"? Do they think it overtaxes their system? May-be. I get notified of every transaction: it is the little bits that get taken out that are the biggest cause of the problem, because they are hoping we won't notice.

I think the problem is at Santander. Someone on another chat group said they had taken money out of the Santander in Chapala - she only ATM they use and they got the same alert from their bank and there were transactions from outside this area including Mexico City.

Just spoke to the B of A claim rep. Most of the fraudulent transactions were reversed - don't know how they do that. Two were "processed" so I called to day. They will be crediting my account and sending me a fraud form to fill out. They told me no pin was used - card (cloned) was used at Sorianna and another store I did not recognize. This a week after I used my card at a Santander ATM.