Streaming help

After a 24 hour iLox outage strange things started happening when service was restored.

My Roku setup in the TV room wouldn't recognize the Express VPN I have running on my Netgear router. I couldn't access Britbox, Acorn or the US version of Youtube. In the bedroom another Roku recognized the Express VPN USA setting but required me to sign in to every streaming service all over again.

I need a teenager or a local streaming expert to come over and show me what simple thing I've overlooked. My wife is breathing down my neck.

Any suggestions on who I could contact?

TIA

SunFan

I would start by rebooting everything.

CanuckBob wrote:I would start by rebooting everything.

Tried tat. Checked the Netgear router to make sure ExpressVPN was still running  (the upstairs TV seems to find ExpressVPN). Verified the TV was connected to the Netgear VPN router. Switched out the Roku for another unit. Nothing helped. I'm still viewing Mexican YouTube which is very limited by the way.

Thanks
SunFan

Hmm.....I have the exact same setup and haven't yet experienced this. I assume you control the VPN off an app on the phone or laptop?

CanuckBob wrote:Hmm.....I have the exact same setup and haven't yet experienced this. I assume you control the VPN off an app on the phone or laptop?

Yeah, a laptop.

Sunfan

Have you tried re-starting the app?

Well indeed it was something simple. Jesus Merin (332 926 8087) came over and in 30 seconds solved the issue.

I had failed to realize both the TV and the ROKU stick had to be pointing to the VPN router. ROKU was looking at my iLox modem. I'll blame it on my wife!

SunFan

Yes indeed......