Internet-Upper Chula Vista

http://www.speedtest.net/

Do not ask me why I have such blazing speeds (19.43 mps down and 3.5 mps up) here in lower Riberas on the 599 peso plan. I absolutely don't know. But, after having absolutely miserable service for 7 months and no help from Telmex, I called Jose Luis (cell phone 331-326-4662) and, for 300 pesos, he checked ALL  my connections. He found, around the corner and at the top of a pole, a plastic box with corroded connections. He stripped the wires and reconnected them and voila. He also did the same for my neighbour whose connection was in the same box.
It may help or it may not but it's worth a try because Telmex is not going to actually physically check connections. I would have thought it was their job to maintain these connections but ?

The guys in DF are very good but what they are doing is within the system. If it's a PHYSICAL problem then they can't help... and the local Telmex guys simply won't help because, heaven forbid, they may have to make some effort. That's the difference.

That's awesome Bob! Did you get the guy's name and number? Sounds like he's worth his weight in gold.

Sorry about Jose Luis not being able to help Joyfullone. At one time in his career, he used to work for Telmex so he may well be aware that Chula Vista has other problems that he can't fix. It was worth a try any way.