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HSBC ATM RIPOFF?

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Post by Pogo on Wed Apr 30, 2014 1:56 pm

I went to the ATM in HSBC across from Walmart today. I withdrew 5,000 mxn - or at least I requested 5,000. I only received 4,900 mxn. Who do I call, write or talk too? And how would I prove it? I have a machine receipt that says I received 5,000.

I wonder how often this happens. There are times, when in a rush, I don't count it. Are they counting on that? Is this a scam being perpetrated on many of us? I wonder . . .

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Post by CanuckBob on Wed Apr 30, 2014 2:37 pm

You contact your bank immediately and advise them of the shortage. In about 2 or 3 months once they have reconciled everything between the two banks you will get your $100 pesos back.
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Post by SunshineyDay on Wed Apr 30, 2014 4:30 pm

yeah right!

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Post by jrm30655 on Wed Apr 30, 2014 4:57 pm

SunshineyDay wrote:yeah right!

I've been shorted twice in 6 years and got it back in about 10 days both times.

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Post by CanuckBob on Wed Apr 30, 2014 7:02 pm

Last time I was shorted $3000 pesos at the Scotia ATM by Walmart it took 2 months to get my refund from my Scotia branch in Canada and that was after I called my manager up there and raised holey hell.
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Post by itsme on Thu May 01, 2014 8:28 am

I got two counterfeit $500.00 from that ATM. I reported it and am $1000.00 p poorer.

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Post by natbug on Thu May 01, 2014 8:41 am

It's happened to me twice in 3 years. Both times I called our affiliated bank in the US and got the money back in less than 2 weeks. The time frame may depend on who your originating bank is. BTW, what recourse does one have if they receive counterfeit bills?

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Post by Playaboy on Thu May 01, 2014 8:45 am

You have no recourse for receiving counterfeit money. If you try to pass it on you can get into a lot of trouble.

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Post by natbug on Thu May 01, 2014 10:39 am

So I guess the next question is, how does one identify counterfeit bills? I see clerks hold them up a lot and look at them but I have no idea what, exactly, they are looking for.

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Post by CheenaGringo on Thu May 01, 2014 10:47 am


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