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Telmex modem is not recognizing the password

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Telmex modem is not recognizing the password Empty Telmex modem is not recognizing the password

Post by Plan B on Thu Sep 26, 2019 1:23 pm

Telmex modem is not recognizing the password...any ideas?
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Telmex modem is not recognizing the password Empty Re: Telmex modem is not recognizing the password

Post by ltollefs on Thu Sep 26, 2019 4:18 pm

Reset the device. The default password will (should) be restored.
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Telmex modem is not recognizing the password Empty Re: Telmex modem is not recognizing the password

Post by Plan B on Thu Sep 26, 2019 4:37 pm

ltollefs wrote:Reset the device. The default password will (should) be restored.

Yes, it should, but it doesn't...did power cycle and also a pin reset, no luck.
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Telmex modem is not recognizing the password Empty Re: Telmex modem is not recognizing the password

Post by ltollefs on Thu Sep 26, 2019 4:49 pm

Had the device failed before needing to access it? Does it provide your workstation/laptop an IP? Can you ping the gateway? Which should be 192.168.1.254.
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Telmex modem is not recognizing the password Empty Re: Telmex modem is not recognizing the password

Post by ComputerGuy on Thu Sep 26, 2019 6:42 pm

He won't be able to ping the IP unless either the Ethernet is connected or the WiFi is connecting.
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Telmex modem is not recognizing the password Empty Re: Telmex modem is not recognizing the password

Post by Plan B on Fri Sep 27, 2019 9:23 am

Telmex (Mexico) helped replace the SSID and a new password.
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