Ilox installation
+8
slainte39
REC
Nicksco
Tday
caligirl108
RickS
Carry Bean
tabacone
12 posters
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Ilox installation
Placed the order in the Ilox office on March 8. Staff in the office said installation would be 2 months. Guys show up today (March 16) to do the installation. And although I didn't get a call or email warning, I can be very flexible for better internet speed. The guys didn't speak much english but we managed just fine. They were done in an hour and a half. Now happily getting 39.2 down and 9.5 up. Feels like warp speed. I signed up for the phone/internet package "Doble Full 40x30" for 399p per month. I used a US credit card for the repeating monthly charge.
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tabacone- Junior Member
- Posts : 28
Join date : 2014-05-28
Re: Ilox installation
What’s involved in the installation?
Carry Bean- Share Holder
- Posts : 3417
Join date : 2010-04-05
Location : Riberas
Re: Ilox installation
There are probably over 300 folks, who paid a year in advance a year ago to ensure that this service could/would be implemented at Lakeside, who are saying “you signed up when and got it when!?!”
RickS- Share Holder
- Posts : 812
Join date : 2012-05-31
Location : Fort Collins Colorado
Re: Ilox installation
RickS wrote:There are probably over 300 folks, who paid a year in advance a year ago to ensure that this service could/would be implemented at Lakeside, who are saying “you signed up when and got it when!?!”
I’m sure you’re correct and had I paid in advance I would be one of them. Maybe the OP had a neighbor who had done that and the installers or the office figured that while they were in the neighborhood...
Carry Bean- Share Holder
- Posts : 3417
Join date : 2010-04-05
Location : Riberas
Re: Ilox installation
general location - tabacone? Moving soon & getting Ilox is high on my criteria list..
caligirl108- Share Holder
- Posts : 266
Join date : 2015-11-21
Re: Ilox installation
Installation consisted of running the wire from the telephone pole to the house and to the room and place where I wanted the modem located, prepping each end of the cable for connection, connecting the cable to the modem and box on the telephone pole, a phone conversation to assign this modem to my account and checked to show me that the phone and modem were working and that's basically it.
I'm in upper La Floresta.
I'm in upper La Floresta.
tabacone- Junior Member
- Posts : 28
Join date : 2014-05-28
Re: Ilox installation
How much was the sign up and install fee ?
Tday- Share Holder
- Posts : 97
Join date : 2017-10-13
How much!
My mother always told me that if you have to ask how much something cost you can't afford it !!!!!!!!!!!!!!!!Tday wrote:How much was the sign up and install fee ?
Re: Ilox installation
My mother always told me that if you don't know how much you are paying for things you will be broke before long. I think both of our mothers had good information to share.
REC- Senior member
- Posts : 65
Join date : 2012-08-18
Re: Ilox installation
My mother always told me to "shut up" and eat my peas.
slainte39- Share Holder
- Posts : 9348
Join date : 2010-07-22
Re: Ilox installation
I've configured one Ilox installation as of last week, and am looking for more information to help future customers. It was widely reported that the installation fee was $400p. My client said he paid no such fee. However, he is having memory troubles. He also got the phone/Net package, and Ilox techs plugged his phone into the Ilox modem. He is using the same number as TelMex gave him, and yet... because his TelMex is still active... he can use both the Ilox phone and the TelMex phone. I'm not sure how this can happen. One assumes the number would have to be transferred.
So at this moment I have no way of knowing if Ilox did the transfer and TelMex is just slow, or what.
So at this moment I have no way of knowing if Ilox did the transfer and TelMex is just slow, or what.
ComputerGuy- Share Holder
- Posts : 3532
Join date : 2012-04-23
Re: Ilox installation
Sign-up/install fee of 399p waived as I put the recurring charge in a US credit card.
tabacone- Junior Member
- Posts : 28
Join date : 2014-05-28
Re: Ilox installation
Thanks for that information.
ComputerGuy- Share Holder
- Posts : 3532
Join date : 2012-04-23
Re: Ilox installation
Has it gotten to Chapala yet?
Sherman- Share Holder
- Posts : 726
Join date : 2010-08-18
Humor : Great sense of Humor!! I live here!!
Sherman- Share Holder
- Posts : 726
Join date : 2010-08-18
Humor : Great sense of Humor!! I live here!!
Re: Ilox installation
Anybody have directions or address for the Ilox office ? Thanks
Tday- Share Holder
- Posts : 97
Join date : 2017-10-13
Re: Ilox installation
The office is located on the same street as the Ajijic tiangus (Wednesdays). Ilox office is just to the south side of Sol y Luna (mail service). They have a big sign ... easy to see.
Sherman- Share Holder
- Posts : 726
Join date : 2010-08-18
Humor : Great sense of Humor!! I live here!!
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