Re: Where are people's manners?

by Defarge Fri Mar 24, 2017 11:26 am

Clueless wrote:Forget the "entitled" and all of that. Remember, almost all people have a limit to their patience and then they get frustrated.

Example: I wanted some upholstery work done; I gave a deposit for the materials of several thousand pesos (about half of the cost of a major job).

After that, I was given one "reason" after another why the job had not even been started. It ranges from sick mother/child, through truck problems, distributor out of my material but will have it "soon," he lost the information on the material I wanted and needed it again, etc.

Four months later, still nothing.

I know it's, IMO, and in my experience, it's a waste of time to work within "the system."

Maybe an extreme case, but maybe not, but I can understand someone, Gringo/Gringa/Mexican/Russian, etc. getting to the point of raised voice and maybe more.

I don't know, maybe there are some out there who would just walk away and take the loss, even of several thousand pesos. Are "you" one of them?

How would "you" handle it?

Go in and scream a them and threaten them. Tell us how that works out for you. You could be the first with a foot up your ass.

Or if you have a receipt of the deposit made and a description of the work to be done, the materials to be used and it is all dated, maybe you could see a lawyer and let them handle it.

by CanuckBob Fri Mar 24, 2017 11:46 am

I would post the story, complete with business names, owners names etc. on Facebook, this forum and any other local website that could harm their business. I would leave it up until they resolve the issue. As long as the facts are true there is no chance of slander.

by jrm30655 Fri Mar 24, 2017 11:47 am

I would handle it just like I'd handle it in the US.

I'd go to the person and say "Obviously, we have a problem and what can I do to sort it out?"

The person may have spent the money and be unable to buy the fabric. Maybe he needed it for his family. If so, I'd give him more money to buy the fabric and do the job. He has the labor available.

If you do this right, you walk out with a friend for life, otherwise, you are out the money.

One of my major rules of life is "never make an enemy if you can avoid it". My grandfather taught me that and he was a wise man.

If you do lose the money, just walk away and forget it. Life is too short.

by Canada_Mike Fri Mar 24, 2017 11:52 am

Go in with your receipt and politely tell them you want your deposit back. That *might* get your work done.

by gringal Fri Mar 24, 2017 12:07 pm

I would suggest Profeco or a lawyer as opposed to having a toddler fit. You might even get results.
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by Clueless Sat Mar 25, 2017 11:28 am

Defarge;

I have been in the civil legal system here and found it to be a waste of time and money.

As I understand it, and maybe I'm wrong, a lawyer here can't even send a "threatening" letter to someone saying "pay up or you get sued." I was told this by two different Lakeside attorneys.

I have found Mexico, at least "locally," is very much a "You're pretty well on your own" land when it comes to working out disagreements.

Even the civil "judge" in Chapala can't really do anything other than act as a mediator, even then, if his "orders" to appeal for a hearing are ignored, there is nothing to be done.

And the Ministerio Publico takes forever for do the paperwork, and then it goes to the Detectives and sits forever and a week. I have been in "The system" here and learned, never again.

YMMV

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