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Laptop repair locally

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Post by zenwoodle Sat Oct 26, 2013 1:51 pm

My wife's laptop has died. I suspect it is a power supply, or AC adapter problem.
Any recommendations for a local repair place.
It is an Acer laptop.Beer Beer 
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Post by barbicheesecake Sat Oct 26, 2013 3:05 pm

We always use The Computer Guy in Ajijic. He does great work. 766-1276 or 331-016-8336
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Post by Mad_Max Sat Oct 26, 2013 3:09 pm

My laptop fan died - took it to the place next to Cafe Magana - he ended up having to leave it in Guad for repair there (parts issue) - so it took maybe a week or so

I am a happy customer! The problem was fixed.
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Post by barbicheesecake Sun Oct 27, 2013 5:17 pm

Oh, I forgot to mention. He has been to our house on more than one occasion and it trustworthy and reliable.
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Post by Jim W Sun Oct 27, 2013 5:44 pm

I use Adrian @ Axixic Net. 766-0124 cell 045 331 064 8578. Great service over the past 3 years. He makes house calls....last time 250 pesos.
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Post by ComputerGuy Sun Oct 27, 2013 7:19 pm

Have you tried it plugged into the AC without the battery? Sometimes, those batteries retain an image that blocks the power-up of the hardware.

Also, sometimes leaving the laptop plugged in, with battery, for 24 hours kick-starts them.

Also, if the AC adaptor is two cords with a power block in the middle, ensure that the removable part of the cord is firmly seated in the block.

If still no power, then most likely the PSU (power supply unit) inside, which can be replaced by a knowledgeable laptop repair person (that part is standard and can be purchased in Guadalajara).
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Post by zenwoodle Mon Oct 28, 2013 1:25 am

HelperGuy wrote:Have you tried it plugged into the AC without the battery? Sometimes, those batteries retain an image that blocks the power-up of the hardware.

Also, sometimes leaving the laptop plugged in, with battery, for 24 hours kick-starts them.

Also, if the AC adaptor is two cords with a power block in the middle, ensure that the removable part of the cord is firmly seated in the block.

If still no power, then most likely the PSU (power supply unit) inside, which can be replaced by a knowledgeable laptop repair person (that part is standard and can be purchased in Guadalajara).
All of the above suggestions have been tried, tested and the result is the same.
I am increasingly convinced that the problem is the PSU, but I do not know where to go to find a reputable service person to replace it.
If it was a tower, I would do it myself, but laptops are outside of my field of experience.
Thx for the help, and if you have a recommendation for a repair person, it would be appreciated. Beer Beer 
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Post by ComputerGuy Mon Oct 28, 2013 10:49 am

Zen, PMd you.
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Post by Go Solar Mon Oct 28, 2013 7:44 pm

With a laptop, you might want to consider a "new" motherboard rather than getting into board diagnosis / repair.

I just had this happen with an older Dell and was able to get a "motherboard" for the unit very inexpensively - the quotes are because it was actually sold as the complete bottom case on E-bay. They are refurbs, guaranteed working condition.

All that had to be done was transfer the keyboard, drives, memory cards, battery, and the screen, which takes 1 to 2 hours (someone who actually knows what they are doing would have done it much faster than I did.....) ;-)

Worked out great.
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Post by little italy Tue Oct 29, 2013 8:29 am

I second Adrian.

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Post by Pescador Tue Oct 29, 2013 9:18 am

Anyone go to Xander at BENNO Computer Solutions?

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